This job is no longer available
This job expired on 09/08/2026. It no longer accepts applications.
Remote Customer Service Agent – eCommerce Apparel
OnlineJobs.PH · Customer
Job description
About the role
Join Comma Football, a fast‑growing sportswear brand, as a remote Customer Service Agent. You will support eCommerce and apparel customers for a short‑term contract of 2‑3 months, with the possibility of extension.
Key responsibilities
- Answer, assign, and escalate support tickets using Zendesk.
- Communicate with the shipping partner via their platform and Google Sheets.
- Modify orders on Shopify and process shipping edits on the partner platform.
- Maintain accurate records and ensure tickets are resolved within five days.
Required profile
- Minimum 2 years of customer service experience.
- Strong spoken and written English.
- Excellent communication and data‑entry abilities.
- Reliable internet connection and a computer capable of Zoom video calls.
- Flexibility to work within the appropriate time zones and willingness to take on ad‑hoc tasks.
- A passion for football is a plus.
Required skills
- Zendesk
- Shopify
- Google Sheets
- Excel
- Zoom
What we offer
- 8‑hour workday, Monday‑Friday.
- Remote work from home.
- Compensation at $5.5 USD per hour.
- Short‑term fixed‑term contract with potential extension.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in Kenya.
Salaries by job title
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
OnlineJobs.PH
Customer
Related job offers
-
Mitarbeiter:in GuestCare
LAAX Customer -
Outbound Caller for Accounting Services
Asiacruit Customer -
Mitarbeiter:in GuestCare (Winter 2026/27)
LAAX Customer -
Tire Support Specialist – Customer Service Agent
Solvo Global Careers Comté de Nairobi -
Customer Service Representative – Retail
Quickmart Limited Nairobi