Credit & Accounts Receivable Officer – Hindi/Gujarati Speaking

About the role

The Credit & Accounts Receivable Officer will manage Kaziweza Limited’s credit policies, accounts receivable, and debt collection processes. Fluency in Hindi or Gujarati is essential for effective communication with suppliers and stakeholders. The role supports healthy cash flow while maintaining strong customer relationships.

Key responsibilities

• Assess customer creditworthiness, set and review credit limits, and monitor payment histories.
• Manage receivables, track aging reports, follow up on overdue payments, and release orders upon receipt of payment.
• Negotiate payment plans, recover overdue accounts, and provide regular collection status updates.
• Develop, implement, and continuously improve credit policies and control procedures.
• Prepare and present receivables, debt, cash‑flow, and KPI reports while maintaining accurate documentation.
• Onboard new customers, establish credit terms, resolve billing issues, and nurture positive relationships.
• Identify credit risks, apply mitigation strategies, handle escalations, and ensure regulatory compliance.
• Train internal teams, supervise credit staff, and collaborate with sales, legal, and finance departments.

Required profile

• Bachelor’s degree in Finance, Accounting, Business Administration or a related field.
• Fluency in Gujarati, Hindi, Swahili, and English (reading, writing, speaking).
• Professional certification in Credit Management is an advantage.
• 3–5 years of experience in credit control or debt management, preferably within the healthcare sector.

Required skills

• Credit risk assessment
• Accounts receivable management
• Debt collection processes
• Credit policy development
• Financial reporting and documentation
• Customer relationship management
• Risk mitigation and compliance