Sales Operations Coordinator – Commercial Vehicles & Equipment

About the role

Our client, a leading automotive company in Kenya, is seeking a Sales Operations Coordinator – Commercial Vehicles & Equipment to manage and coordinate the sales process from vehicle allocation and invoicing through to delivery and customer handover. The role works closely with Sales, Finance, Logistics, Aftersales, dealers, OEMs and customers to ensure accurate documentation, compliance, timely delivery and smooth sales operations.

Key responsibilities

• Manage the end‑to‑end sales process from vehicle allocation and invoicing through to delivery, ensuring accurate tracking and timely completion.
• Review and maintain deal files, verifying documentation, pricing, contracts, OEM requirements, approvals and compliance.
• Coordinate invoicing and financial administration with Finance to resolve payment, credit and documentation issues.
• Arrange vehicle logistics and delivery, including transport, registration, preparation, accessories and handover to dealers or customers.
• Support dealers, fleet sales and tender processes by coordinating orders, transfers, quotations, specifications and submission deadlines.
• Handle after‑sales and warranty handover, ensuring accurate communication of vehicle and customer details and timely warranty registration.
• Maintain demo vehicle records and produce sales‑operations reports on fleet utilisation, deliveries and operational issues for management.

Required profile

• Bachelor’s degree or Diploma in Business Administration, Supply Chain, Automotive Management or a related field.
• At least 5 years of experience in automotive, commercial‑vehicle, fleet sales, dealership operations or sales coordination.
• Strong understanding of vehicle sales administration, invoicing, logistics, registration and delivery processes.
• Experience with deal‑file management, contract compliance, OEM requirements, tenders or fleet sales is an advantage.

Required skills

• Advanced Excel for reporting and data analysis.
• Proficiency with CRM, ERP, DMS or other vehicle‑sales systems.