Sales Operations Manager – Lead High‑Performing Teams

About the role

The Sales Operations Manager will lead the day‑to‑day performance of Kaziweza Limited’s sales function. Reporting to the Directors, you will provide leadership, coaching and accountability to drive team productivity, sales execution and consistent achievement of targets.

Key responsibilities

• Own delivery of team sales targets through strong leadership and disciplined performance management.
• Drive accountability and sharpen sales execution across the team.
• Build a resilient, motivated, high‑performing sales culture that sustains results month after month.
• Set clear goals, run regular performance reviews and develop each team member’s capability.
• Establish a daily operating rhythm, including huddles, pipeline reviews and follow‑up discipline.
• Track, analyse and report on sales performance, translating strategy into daily action.
• Lead, coach and motivate the sales team on a daily basis, setting the energy and standards on the floor.

Required profile

• Degree in Business, Sales & Marketing, Commerce, Economics or a related field.
• Minimum 5 years’ experience in a sales leadership role (e.g., Sales Manager, Regional/Area Sales Manager, Branch Manager, Agency Manager, Unit Manager).
• Experience in the Banking or Insurance industry is strongly encouraged.
• Proven ability to lead, coach, motivate and develop high‑performing sales teams.
• Demonstrated success in driving accountability, improving sales execution and building resilient sales teams.

Required skills

What we offer

• Laptop provided upon joining.
• Phone and airtime provided.
• Medical insurance provided after successful completion of the probation period.