Sales Support Specialist

About the role

Kerry is seeking a Sales Support Specialist to coordinate sales functions and strengthen relationships with key account managers and strategic customers. The role focuses on understanding client needs, delivering solutions, and contributing to long‑term business growth.

Key responsibilities

• Develop trust relationships with a portfolio of major clients to prevent competition loss.
• Gain a thorough understanding of key customer needs and requirements.
• Expand existing customer relationships by continuously proposing tailored solutions.
• Ensure timely delivery of correct products and services.
• Act as the communication link between key customers and internal teams.
• Resolve customer issues and handle complaints to maintain trust.
• Generate new sales opportunities that evolve into lasting relationships.
• Prepare regular progress and forecast reports for internal and external stakeholders.

Required profile

• Proven experience in a sales or customer‑care environment.
• Strong communication and interpersonal skills with the ability to build relationships at all organizational levels.
• Excellent organizational and problem‑solving abilities.
• Negotiation skills and a results‑oriented mindset.
• Diploma or degree in business administration, sales, or a related field.