Business Development Officer – Nyanza & Western Region

About the role

Rapidcash Ventures Limited is seeking a proactive Business Development Officer to drive growth across the Nyanza and Western regions of Kenya. You will be responsible for acquiring new customers, managing existing portfolios, and ensuring targets for loan disbursement and collections are met.

Key responsibilities

• Identify and acquire new customers through targeted marketing activities.
• Maintain and grow existing customer portfolios with regular follow‑up and high‑quality service.
• Achieve monthly disbursement, collection, and active‑customer targets.
• Adhere to standard operating procedures and compliance guidelines.
• Review open accounts and initiate collection efforts as needed.
• Collect customer payments according to agreed due dates.
• Provide accurate customer service, conduct due‑diligence checks, and manage information‑desk queries.
• Perform routine administrative duties related to account management.

Required profile

• Mid‑level professional with at least 24 months of relevant experience.
• Diploma or equivalent qualification.
• Strong customer‑service orientation and ability to follow up diligently.
• Good understanding of loan disbursement and collection processes.

Required skills

What we offer

• Opportunity to work in a dynamic financial services environment.
• Performance‑based incentives tied to disbursement and collection targets.