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Food & Beverage Outlet Manager

Accor · Nairobi

🇬🇧 English
HACCP POS systems hotel management software

Job description

About the role

Accor is seeking a Food & Beverage Outlet Manager to oversee the daily operations of multiple F&B outlets across its hotel portfolio. You will ensure seamless service, drive sales, and uphold the brand’s high standards of quality and hospitality.

Key responsibilities

  • Manage day‑to‑day operations of all assigned food and beverage outlets.
  • Lead, coach, and develop outlet managers, supervisors, and service teams.
  • Monitor labor costs, productivity, and departmental expenses against budget targets.
  • Drive food and beverage sales through upselling, promotions, and innovative guest experiences.
  • Ensure compliance with HACCP, health & safety regulations, and hygiene protocols.
  • Collaborate with Culinary, Stewarding, Purchasing, Revenue, and Marketing teams.
  • Analyze performance data, guest feedback, and financial results to identify improvement opportunities.
  • Support special events, themed dining experiences, and resort‑wide F&B initiatives.

Required profile

  • Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
  • 3–5 years of experience in a Food & Beverage management role within an international hotel or upscale restaurant environment.
  • Strong leadership and team‑development abilities.
  • Proven capability to manage multiple high‑volume outlets.
  • Solid understanding of financial controls, budgeting, and cost management.

Required skills

  • HACCP knowledge
  • Experience with POS systems
  • Familiarity with hotel management software

What we offer

  • Supportive, caring work environment that encourages personal and professional growth.
  • Opportunities for career development across Accor’s global network of brands.
  • Exclusive benefits specific to the hospitality sector.
  • Recognition for daily commitment and contribution to memorable guest experiences.

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Published 4 months ago

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Accor

Nairobi