IT & Systems Engineer (Network Automation)

About the role

West Indian Ocean Cable Company (WIOCC) is hiring an IT & Systems Engineer specializing in network automation, based in Nairobi (Westlands). The role covers designing and building automation and integration solutions for enterprise systems, including network environments and B/OSS integrations, and owning the full software development lifecycle.

Key responsibilities

• Gather system user requirements and turn them into system architecture and software design specifications for automation and integration solutions.
• Design, develop and implement scalable software and automation solutions for configuration, provisioning, monitoring and troubleshooting across enterprise systems, including network environments and NNIs.
• Architect monitoring and analytics into automation solutions to improve performance, scalability, fault detection and reporting.
• Build automation scripts, services and workflows using Python, Ansible, Terraform and REST APIs.
• Integrate automation platforms with B/OSS systems and research emerging technologies and architectural patterns.
• Maintain documentation such as architecture diagrams, automation processes and technical guidelines.
• Own the full SDLC: requirements, design, development, testing, implementation and maintenance.
• Support and troubleshoot automated systems with operations teams, manage master and transactional data, and back up data regularly.
• Champion business process automation, ensure compliance with security and architectural best practices, assist other departments and lead projects with reports to the IT Development Manager.

Required profile

• Bachelor's degree in computer science, software engineering, information technology or a related field from a recognized university.
• Minimum 3 years' experience in systems/software engineering, application development or a related technical role.
• Certifications in software development, systems/solutions architecture or cloud platforms (AWS, Azure, GCP) are desirable; networking certifications such as CCNA, CCNP or JNCIA are an added advantage.

Required skills

• System design, software architecture and development best practices (design patterns, microservices, API-first design, scalable architectures).
• Networking: BGP, OSPF, DNS and DHCP.
• Scripting: Python and Bash; working knowledge of YANG, YAML and JSON.
• REST APIs, Git, and familiarity with SDLC, IT operations, monitoring and KPIs.