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Sales & Marketing Manager - Hospitality

Kika Des Suites · Nairobi

New
Senior 🇬🇧 English
MS Office CRM

Job description

About the role

Kika Des Suites is looking for a mature, experienced and results-oriented Sales & Marketing Manager to drive business growth across its hospitality operations, including hotels and luxury serviced apartments. The role covers strategy, business development, client relationships, channel management and team leadership.

Key responsibilities

  • Develop and implement sales and marketing strategies to increase revenue, occupancy and market share.
  • Pursue new business with corporate accounts, travel agencies, tour operators and hospitality partners.
  • Build relationships with corporate clients, travel agents, event organisers and key stakeholders.
  • Attract local and international guests across several market segments and monitor competitors and trends.
  • Oversee digital marketing, social media, online promotions and OTA platforms.
  • Manage sales budgets, revenue forecasts and performance targets, and negotiate corporate rates and long-term contracts.
  • Coordinate promotional campaigns, seasonal packages and special offers, and prepare executive reports on sales and occupancy.
  • Work with operations and reservations to ensure a consistent guest experience.
  • Lead and manage the sales and marketing team and represent the company at industry events and trade fairs.

Required profile

  • Bachelor's degree in Marketing, Business Administration, Hospitality Management or a related field.
  • At least 10 years of sales and marketing experience in hospitality, with a track record of hitting aggressive sales targets.
  • Proven experience managing major corporate accounts and building strategic partnerships.
  • Strong understanding of hospitality sales channels, OTAs, digital marketing and revenue management.
  • Excellent negotiation, presentation and communication skills, and analytical ability with sales reports and KPIs.

Required skills

  • Proficiency in MS Office, CRM platforms and hotel property management systems (PMS).
  • Sales planning, business development, client relationship management, negotiation and team leadership.

Candidates apply by submitting a detailed CV highlighting hospitality sales and marketing achievements, revenue impact and leadership experience.

Questions fréquentes

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Published 5 hours ago

Expires 1 month from now

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Kika Des Suites

Nairobi