Senior Strategic Accounts Manager – Enterprise Software & AI

About the role

You will be the strategic and commercial leader for a portfolio of flagship enterprise accounts, focusing on retention, expansion, and deepening relationships. The role leverages AI‑augmented workflows and disciplined forecasting to drive growth without cold outbound activity.

Key responsibilities

• Own P&L for enterprise clients with $1M+ annual contract value, ensuring forecast accuracy and margin targets.
• Serve as senior commercial voice in QBRs, board‑level escalations, and strategic planning sessions.
• Design and negotiate multi‑year contracts, SOWs, SLAs, and pricing structures that balance customer outcomes with profitability.
• Coach sales team members on negotiation frameworks, pricing rationale, and deal craftsmanship.
• Apply generative AI tools for pipeline diagnostics, proposal drafting, account intelligence, and stakeholder communication.
• Maintain CRM accuracy, pipeline hygiene, and Order‑to‑Cash process standards.
• Coordinate with delivery, finance, legal, and customer success to translate closed deals into measurable client value.

Required profile

• 5+ years of enterprise software sales experience with direct quota responsibility for renewals, retention, or expansion.
• Proven track record managing accounts with $1M+ ACV and navigating complex stakeholder and procurement environments.

Required skills