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About the role DHL Kenya is seeking a Service Point Advisor to provide leave‑cover support at its Nakuru location. You will act as the primary point of contact for customers, handling inquiries, sales...
Customer Experience & Engagement Executive
ULIZA LINKS
About the role The Customer Experience & Engagement Executive will own the end‑to‑end journey of Uliza Events’ customers across Kenya and international markets. You will ensure a consistent, professio...
Food Service Associate – Subway
Topstar Express
About the role Join our food service team to ensure a smooth daily operation of Top Star Express/Subway locations. You will deliver excellent customer experiences while helping the business stay profi...
Customer Liaison Executive
Selton Skye
About the role Capemay Properties Limited is looking for a Customer Liaison Executive to guide property buyers from initial contact through post‑sale support, ensuring a seamless and premium experienc...
Customer Relation Specialist
Candle Export
About the role The Customer Relation Specialist ensures that our support desk delivers timely, accurate, and meaningful resolutions to all customer inquiries. Working on‑site, you will oversee quality...
Regional Service Manager
Midea
About the role The Regional Service Manager will lead the after‑sales service function across the region, ensuring smooth operations, high customer satisfaction, and continuous improvement of service...
Customer Care & Receptionist (Logistics)
SOMTRADE LIMITED
About the role Somtrade Limited is looking for a friendly and efficient Customer Care/Receptionist to join its Container Freight Station (CFS) in Mombasa. You will be the first point of contact for vi...
Customer Operations Manager
Nice to Meet You Inc.
About the role As a customer‑centric organization, we are looking for a Customer Operations Manager to shape our service delivery model through appointed Sales Partners. Reporting to the COO, you will...
Customer Experience Specialist
autumnsgate
About the role We are seeking an energetic and enthusiastic Customer Experience Specialist to boost positive customer engagement, raise awareness of our diverse product offerings, and strengthen custo...
Customer Support Leader
TamuPOS
About the role We are seeking a Customer Support Leader to own the end‑to‑end experience for every order placed through our WhatsApp, voice and online channels across all merchants using TamuPOS. The...
Customer Support Analyst (IT Help Desk)
World Vision
About the role The Customer Support Analyst provides first‑line technical assistance to employees, diagnosing and resolving IT issues across a range of devices and applications. This hybrid position s...
Event Service Expert
Marriott Hotels & Resorts
About the role Marriott Hotels & Resorts is looking for an Event Service Expert to deliver memorable experiences for guests attending banquets and events in Nairobi. The role involves overseeing the e...
About the role The Customer Experience Manager – Social Media will lead BETIKA's customer experience operations across social media channels. This senior contractor role focuses on optimizing resource...
About the role The Customer Support Associate will join Assent’s Support team to obtain declarations and critical compliance information from suppliers in client supply chains. You will communicate wi...
Service Designer – Financial Services
Safaricom Limited
About the role Safaricom is seeking a Service Designer to shape friction‑free, end‑to‑end services for its Financial Services portfolio, including M‑PESA apps, USSD, call centres, agents and partner s...
About the role M-KOPA is seeking a Retail Customer Experience Agent – Mobility to become the technical and product knowledge anchor in one of its retail shops across Kenya. You will guide new customer...
Service Designer – Financial Services
Safaricom PLC
About the role Safaricom is seeking a Service Designer to shape seamless, end‑to‑end experiences for its Financial Services portfolio, including M‑PESA apps, USSD, call centres, agents and partner sys...
Marketing & Customer Care Intern
Karunguru Group
About the role This internship offers hands‑on experience supporting both marketing initiatives and customer care operations within a real‑estate environment. You will work closely with the Marketing...
Service Administrator
VIKMAC AJIRALINK AGENCY LTD
About the role The Service Administrator will manage the scheduling of service appointments, coordinate technicians, and ensure smooth communication between customers and service teams. This contracto...
Service Desk Coordinator Intern
Kaziweza Limited
About the role The Service Desk Coordinator Intern will support the Support Coordinator in managing preventive maintenance schedules, preparing commercial quotations, and maintaining client communicat...