Head of Business – Kenya

About the role

Moniepoint is expanding into Kenya and seeks a senior commercial leader to drive the country’s business performance. Reporting to the Country CEO, the Head of Business, Kenya will own customer satisfaction, market share, revenue and cost outcomes for the new market.

Key responsibilities

• Own Kenya's commercial OKRs, focusing on customer satisfaction, market share, and profit.
• Define market‑winning portfolio strategies and set product priorities.
• Manage and develop a team of Business Leads, overseeing goal setting and performance reviews.
• Ensure effective operation across payment acceptance, lending, savings, card and payment issuing lines.
• Develop go‑to‑market strategies based on deep customer and competitive analysis.
• Analyze competitors to identify white‑spaces and create a durable winning playbook.
• Drive customer acquisition, retention and engagement for merchants and SMEs.
• Build cross‑sell and upsell programs to maximize customer lifetime value.
• Manage partnerships with agent networks, aggregators, B2B channels and integration partners.
• Run commercial operations with discipline as the primary owner of commercial processes.

Required profile

Required skills