HR Executive - Operations

About the role

Q-Sourcing is hiring an HR Executive Operations in Nairobi, reporting to the HR & Administration Manager. The role supports the manager in delivering HR administration across recruitment needs, onboarding, employee relations, training and development, performance management and leave management.

Key responsibilities

• Consolidate, track and report on staff annual leave with the help of business units and line managers.
• Ensure HR documents are filed and retrieved properly and on time.
• Support onboarding, including induction and orientation of new staff.
• Maintain a positive employee relations environment by handling grievances, investigations and conflict resolution.
• Implement disciplinary procedures in line with employment and company policy.
• Coordinate with project administrators to arrange medical cover through insurance or on-site services for staff and outsourced clients.
• Requisition staff IDs as approved by the HR Manager.
• Prepare and share monthly HR analysis reports with the HR Manager.
• Ensure legal compliance, including a legal dashboard and statutory requirements.
• Assess training needs, coordinate learning and development initiatives and design a training programme aligned with organisational goals.
• Develop and maintain a performance management system with goal setting, reviews and feedback, and prepare KPIs and appraisal schedules.
• Provide training on Q-Sourcing policies and procedures and perform other administrative tasks as required.

Required profile

• Degree in Human Resource Management; a postgraduate diploma in HR is an advantage.
• At least 3 years of generalist HR experience.
• HR professional membership desired.
• Knowledge of statutory financial compliance (KRA, NSSF, NHIF, withholding tax) and expert knowledge of Kenyan labour law.

Required skills

• Payroll management and basic accounting knowledge.
• Proficiency in Excel.
• Planning, organisation, problem solving and decision making.
• Excellent interpersonal skills, tact, swiftness and attention to detail.