HR Manager - Security Industry

About the role

Q-Sourcing Limited, trading as Q-Sourcing Servtec, is a manpower management firm operating across East Africa. On behalf of its client, a leading security industry company, it is recruiting an HR Manager in Nairobi to lead the human resource function across a large, distributed security workforce. The ideal candidate has previously managed HR for at least 500-600 employees, preferably in a security services environment.

Key responsibilities

• Develop, implement and review HR policies, procedures and strategies in line with company objectives and Kenyan labour law.
• Oversee the employee lifecycle for guards, supervisors and support staff: recruitment, onboarding, contracts, performance management, discipline and exit.
• Ensure compliance with the Employment Act 2007, including statutory deductions, NSSF, SHIF/NHIF, PAYE and OSHA requirements.
• Handle disciplinary and grievance processes firmly and fairly, including investigations, hearings and dismissals.
• Manage HR administration for a high-volume, shift-based workforce: attendance, leave, overtime and deployment records.
• Maintain accurate HR records, personnel files and HR information systems.
• Manage payroll inputs, leave administration and benefits with Finance.
• Oversee training programmes such as guard induction, PSRA licensing compliance and refresher training.
• Drive performance management and ensure timely appraisals.
• Manage employee relations, including union matters, collective bargaining agreements and dispute resolution.
• Prepare HR reports and metrics for management and advise on HR risks.

Required profile

• Degree in Human Resource Management, Business Administration or a related field; CHRP or IHRM membership is an added advantage.
• At least 5-7 years of HR experience, with 3+ years in a managerial role.
• Proven experience managing HR for a workforce of at least 500-600 employees, preferably in security or a similar large, shift-based operation.
• Firm, decisive and principled approach to discipline and policy enforcement.
• Excellent leadership, communication and organisational skills, able to work under pressure and handle confidential matters with integrity.

Required skills

• Strong, in-depth knowledge of Kenyan labour laws and statutory requirements.
• Proficiency in HR information systems and MS Office.